Hiring and firing people always seemed like a coin flip. If I hire this person will they do great or will they fail to make it past their 90 day probation period?
The first thing to realize is that when you change your hat from owner to employer no employee will ever have the passion you have for what you are doing.
You don’t necessarily have to dress like you stopped off for the interview on your way to a funeral. I had a hard and fast rule, that employee’s dressed one step up from the customers.
Payroll is usually the largest expense for most small businesses. While income goes up and down, payroll is a constant. The employee always knows what their check will be while the employer rarely does.