You don’t necessarily have to dress like you stopped off for the interview on your way to a funeral. I had a hard and fast rule, that employee’s dressed one step up from the customers.
As a business owner, what would you think if I told you, “No customer is more important than your lowest paid employee?” Most owners or managers would think I was nuts and did not have a clear understanding of workplace realities.
Bear with me and I’ll try to prove that statement by talking about some things we probably can agree on...