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	<title>AM 1450 KMMS - Bozeman&#039;s News Talk Leader &#187; employees</title>
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		<title>The Power of Word-of-Mouth</title>
		<link>http://kmmsam.com/the-power-of-word-of-mouth/</link>
		<comments>http://kmmsam.com/the-power-of-word-of-mouth/#comments</comments>
		<pubDate>Thu, 02 May 2013 12:00:12 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[AM 1450 Exclusive]]></category>
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		<category><![CDATA[Small Business Help]]></category>
		<category><![CDATA[Tom's Opinion]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[busienss]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[newspaper]]></category>
		<category><![CDATA[products]]></category>
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		<category><![CDATA[tom egelhoff]]></category>
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		<category><![CDATA[word of mouth]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=136921</guid>
		<description><![CDATA[If you asked 100 small business owners to name the most effective form of advertising almost all would say, “Word-of-Mouth.” ]]></description>
			<content:encoded><![CDATA[<p>If you asked 100 small business owners to name the most effective form of advertising almost all would say, “Word-of-Mouth.”
<p class="more_act text"><a href="http://kmmsam.com/the-power-of-word-of-mouth/" title="The Power of Word-of-Mouth">Read More</a><em>|</em><a href="http://kmmsam.com/the-power-of-word-of-mouth/#comments_wrap" title="The Power of Word-of-Mouth">Comment</a></p>
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		<item>
		<title>When Good Policies Go Bad; Customers Lose &amp; You Lose</title>
		<link>http://kmmsam.com/when-good-policies-go-bad-customers-lose-you-lose/</link>
		<comments>http://kmmsam.com/when-good-policies-go-bad-customers-lose-you-lose/#comments</comments>
		<pubDate>Fri, 26 Apr 2013 12:00:17 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[AM 1450 Exclusive]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Commentary]]></category>
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		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Small Business Help]]></category>
		<category><![CDATA[Tom's Opinion]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[policies]]></category>
		<category><![CDATA[procedures]]></category>
		<category><![CDATA[signs]]></category>
		<category><![CDATA[tires]]></category>
		<category><![CDATA[tom egelhoff]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=134991</guid>
		<description><![CDATA[Why do we feel we need to create policies? And even more important: Why are they etched in stone with little or no wiggle room?]]></description>
			<content:encoded><![CDATA[<p>Why do we feel we need to create policies? And even more important: Why are they etched in stone with little or no wiggle room?
<p class="more_act text"><a href="http://kmmsam.com/when-good-policies-go-bad-customers-lose-you-lose/" title="When Good Policies Go Bad; Customers Lose &#038; You Lose">Read More</a><em>|</em><a href="http://kmmsam.com/when-good-policies-go-bad-customers-lose-you-lose/#comments_wrap" title="When Good Policies Go Bad; Customers Lose &#038; You Lose">Comment</a></p>
]]></content:encoded>
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		<item>
		<title>Rudeness In The Workplace</title>
		<link>http://kmmsam.com/rudeness-in-the-workplace/</link>
		<comments>http://kmmsam.com/rudeness-in-the-workplace/#comments</comments>
		<pubDate>Fri, 05 Apr 2013 12:00:31 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[Tom's Opinion]]></category>
		<category><![CDATA[60 day new hire survey]]></category>
		<category><![CDATA[conflict]]></category>
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		<category><![CDATA[employees]]></category>
		<category><![CDATA[incivility]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[personnel]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[religion]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[rudeness]]></category>
		<category><![CDATA[tom egelhoff]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=130291</guid>
		<description><![CDATA[If two or more people spend eight hours working side by side, sooner or later, there is going to be some disagreements that can sometimes escalate out of control.]]></description>
			<content:encoded><![CDATA[<p>If two or more people spend eight hours working side by side, sooner or later, there is going to be some disagreements that can sometimes escalate out of control.
<p class="more_act text"><a href="http://kmmsam.com/rudeness-in-the-workplace/" title="Rudeness In The Workplace">Read More</a><em>|</em><a href="http://kmmsam.com/rudeness-in-the-workplace/#comments_wrap" title="Rudeness In The Workplace">Comment</a></p>
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		<item>
		<title>Employees: They Can Make or Break a Small Business</title>
		<link>http://kmmsam.com/employees-they-can-make-or-break-a-small-business/</link>
		<comments>http://kmmsam.com/employees-they-can-make-or-break-a-small-business/#comments</comments>
		<pubDate>Mon, 25 Mar 2013 12:00:52 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[best buy]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[employer]]></category>
		<category><![CDATA[Goals]]></category>
		<category><![CDATA[Huber Joly]]></category>
		<category><![CDATA[Marissa Meyer]]></category>
		<category><![CDATA[tom egelhoff]]></category>
		<category><![CDATA[yahoo]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=127922</guid>
		<description><![CDATA[Alert to employers: Employees do not work for you; they work for themselves.]]></description>
			<content:encoded><![CDATA[<p>Alert to employers: Employees do not work for you; they work for themselves.
<p class="more_act text"><a href="http://kmmsam.com/employees-they-can-make-or-break-a-small-business/" title="Employees: They Can Make or Break a Small Business">Read More</a><em>|</em><a href="http://kmmsam.com/employees-they-can-make-or-break-a-small-business/#comments_wrap" title="Employees: They Can Make or Break a Small Business">Comment</a></p>
]]></content:encoded>
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		<item>
		<title>Tom&#039;s Opinion: Obamacare &#8211; The Hits Just Keep On Comin&#039;!</title>
		<link>http://kmmsam.com/toms-opinion-obamacare-the-hits-just-keep-on-comin/</link>
		<comments>http://kmmsam.com/toms-opinion-obamacare-the-hits-just-keep-on-comin/#comments</comments>
		<pubDate>Wed, 06 Mar 2013 13:00:43 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[Health]]></category>
		<category><![CDATA[Opinion]]></category>
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		<category><![CDATA[employees]]></category>
		<category><![CDATA[healthcare]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[Obamacare]]></category>
		<category><![CDATA[regulations]]></category>
		<category><![CDATA[tom egelhoff]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=124939</guid>
		<description><![CDATA[Here are some changes and regulations you are going to have to abide by to keep your sanity and your business doors open.]]></description>
			<content:encoded><![CDATA[<p>Here are some changes and regulations you are going to have to abide by to keep your sanity and your business doors open.
<p class="more_act text"><a href="http://kmmsam.com/toms-opinion-obamacare-the-hits-just-keep-on-comin/" title="Tom&#8217;s Opinion: Obamacare &#8211; The Hits Just Keep On Comin’!">Read More</a><em>|</em><a href="http://kmmsam.com/toms-opinion-obamacare-the-hits-just-keep-on-comin/#comments_wrap" title="Tom&#8217;s Opinion: Obamacare &#8211; The Hits Just Keep On Comin’!">Comment</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2013/03/2408821.jpg" height="396" width="594" /><media:description xmlns:media="http://search.yahoo.com/mrss/">Sean Gallup/Getty Images</media:description>	</item>
		<item>
		<title>How to Motivate Yourself and Your Employees</title>
		<link>http://kmmsam.com/how-to-motivate-yourself-and-your-employees/</link>
		<comments>http://kmmsam.com/how-to-motivate-yourself-and-your-employees/#comments</comments>
		<pubDate>Wed, 20 Feb 2013 13:00:42 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Small Business Help]]></category>
		<category><![CDATA[Tom's Opinion]]></category>
		<category><![CDATA[dynamic]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[tom egelhoff]]></category>
		<category><![CDATA[work ethic]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=122284</guid>
		<description><![CDATA[Employers’ worldwide seem to have the same complaint. "Why can't I find good employees with a positive work ethic?" Is this statement really true?]]></description>
			<content:encoded><![CDATA[<p>Employers’ worldwide seem to have the same complaint. "Why can't I find good employees with a positive work ethic?" Is this statement really true?
<p class="more_act text"><a href="http://kmmsam.com/how-to-motivate-yourself-and-your-employees/" title="How to Motivate Yourself and Your Employees">Read More</a><em>|</em><a href="http://kmmsam.com/how-to-motivate-yourself-and-your-employees/#comments_wrap" title="How to Motivate Yourself and Your Employees">Comment</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2013/02/159229666.jpg" height="396" width="594" /><media:description xmlns:media="http://search.yahoo.com/mrss/">Sean Gallup/Getty Images</media:description>	</item>
		<item>
		<title>How to Bring in The Business in 2013, Pt. 3 of 5</title>
		<link>http://kmmsam.com/how-to-bring-in-the-business-in-2013-pt-3-of-5/</link>
		<comments>http://kmmsam.com/how-to-bring-in-the-business-in-2013-pt-3-of-5/#comments</comments>
		<pubDate>Wed, 09 Jan 2013 13:00:51 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Tom's Opinion]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[hours]]></category>
		<category><![CDATA[incentives]]></category>
		<category><![CDATA[owenership]]></category>
		<category><![CDATA[tom egelhoff]]></category>
		<category><![CDATA[working]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=109777</guid>
		<description><![CDATA[Twenty-four hours a day times 7 days equals 168 hours in a week. Your employees spend 40 hours working for you, 40, or so, hours sleeping, leaving a nice fat 88 hours out in the community. ]]></description>
			<content:encoded><![CDATA[<p>Twenty-four hours a day times 7 days equals 168 hours in a week. Your employees spend 40 hours working for you, 40, or so, hours sleeping, leaving a nice fat 88 hours out in the community.
<p class="more_act text"><a href="http://kmmsam.com/how-to-bring-in-the-business-in-2013-pt-3-of-5/" title="How to Bring in The Business in 2013, Pt. 3 of 5">Read More</a><em>|</em><a href="http://kmmsam.com/how-to-bring-in-the-business-in-2013-pt-3-of-5/#comments_wrap" title="How to Bring in The Business in 2013, Pt. 3 of 5">Comment</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2013/01/103419678.jpg" height="2333" width="3500" /><media:description xmlns:media="http://search.yahoo.com/mrss/">Employees are a great asset in business building.  (Photo by Andreas Rentz/Getty Images) </media:description>	</item>
		<item>
		<title>How to Take Customers Off Automatic Pilot</title>
		<link>http://kmmsam.com/how-to-take-customers-off-automatic-pilot/</link>
		<comments>http://kmmsam.com/how-to-take-customers-off-automatic-pilot/#comments</comments>
		<pubDate>Wed, 26 Sep 2012 12:00:42 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[Lifestyle]]></category>
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		<category><![CDATA[Small Business Help]]></category>
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		<category><![CDATA[experience]]></category>
		<category><![CDATA[Garage-a-Rama]]></category>
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		<guid isPermaLink="false">http://kmmsam.com/?p=86702</guid>
		<description><![CDATA[I begin to wonder how another grocery, retailer or variety store would go about changing this automatic lifestyle my wife and I created? After all, it’s not like we hadn’t seen advertisements for other retailers, restaurants or grocery stores. ]]></description>
			<content:encoded><![CDATA[<p>I begin to wonder how another grocery, retailer or variety store would go about changing this automatic lifestyle my wife and I created? After all, it’s not like we hadn’t seen advertisements for other retailers, restaurants or grocery stores.
<p class="more_act text"><a href="http://kmmsam.com/how-to-take-customers-off-automatic-pilot/" title="How to Take Customers Off Automatic Pilot">Read More</a><em>|</em><a href="http://kmmsam.com/how-to-take-customers-off-automatic-pilot/#comments_wrap" title="How to Take Customers Off Automatic Pilot">Comment</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2012/09/147929918.jpg" height="2002" width="3000" /><media:description xmlns:media="http://search.yahoo.com/mrss/"> (Photo by Sean Gallup/Getty Images) </media:description>	</item>
		<item>
		<title>Business Success is a Lifestyle Change</title>
		<link>http://kmmsam.com/business-success-is-a-lifestyle-change/</link>
		<comments>http://kmmsam.com/business-success-is-a-lifestyle-change/#comments</comments>
		<pubDate>Mon, 06 Aug 2012 12:00:19 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[change]]></category>
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		<guid isPermaLink="false">http://kmmsam.com/?p=77631</guid>
		<description><![CDATA[

If you’ve been in business more than ten seconds, you know about the 80-20 rule. Eighty percent of your business will come from 20% of your customers.]]></description>
			<content:encoded><![CDATA[<p>If you’ve been in business more than ten seconds, you know about the 80-20 rule. Eighty percent of your business will come from 20% of your customers.
<p class="more_act text"><a href="http://kmmsam.com/business-success-is-a-lifestyle-change/" title="Business Success is a Lifestyle Change">Read More</a><em>|</em><a href="http://kmmsam.com/business-success-is-a-lifestyle-change/#comments_wrap" title="Business Success is a Lifestyle Change">Comment</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2012/08/53053791.jpg" height="2212" width="3000" /><media:description xmlns:media="http://search.yahoo.com/mrss/"> (Photo by Matthew Stockman/Getty Images) </media:description>	</item>
		<item>
		<title>50 Things Successful Businesses Do</title>
		<link>http://kmmsam.com/50-things-successful-businesses-do/</link>
		<comments>http://kmmsam.com/50-things-successful-businesses-do/#comments</comments>
		<pubDate>Thu, 19 Jul 2012 12:00:59 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<guid isPermaLink="false">http://kmmsam.com/?p=74587</guid>
		<description><![CDATA[If there is one secret to success in business it’s this, “Find someone who is successfully doing what you want to do — and do what they do.”]]></description>
			<content:encoded><![CDATA[<p>If there is one secret to success in business it’s this, “Find someone who is successfully doing what you want to do — and do what they do.”
<p class="more_act text"><a href="http://kmmsam.com/50-things-successful-businesses-do/" title="50 Things Successful Businesses Do">Read More</a><em>|</em><a href="http://kmmsam.com/50-things-successful-businesses-do/#comments_wrap" title="50 Things Successful Businesses Do">Comment</a></p>
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	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2012/07/2100908955_5e928d0d9a_o.jpg" height="333" width="500" /><media:description xmlns:media="http://search.yahoo.com/mrss/">)Photo by Alter1fo Flickr)</media:description>	</item>
		<item>
		<title>How Does a Company Stay in Business 100 Years?</title>
		<link>http://kmmsam.com/how-does-a-company-stay-in-business-100-years/</link>
		<comments>http://kmmsam.com/how-does-a-company-stay-in-business-100-years/#comments</comments>
		<pubDate>Fri, 22 Jun 2012 12:00:57 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Economy]]></category>
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		<category><![CDATA[Owenhouse Ace Hardware]]></category>
		<category><![CDATA[tom egelhoff]]></category>

		<guid isPermaLink="false">http://kmmsam.com/?p=69077</guid>
		<description><![CDATA[This store began operations when Sitting Bull and Crazy Horse were still attacking wagon trains along the Bozeman Trail.]]></description>
			<content:encoded><![CDATA[<p>This store began operations when Sitting Bull and Crazy Horse were still attacking wagon trains along the Bozeman Trail.
<p class="more_act text"><a href="http://kmmsam.com/how-does-a-company-stay-in-business-100-years/" title="How Does a Company Stay in Business 100 Years?">Read More</a><em>|</em><a href="http://kmmsam.com/how-does-a-company-stay-in-business-100-years/#comments_wrap" title="How Does a Company Stay in Business 100 Years?">Comment</a></p>
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	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2012/06/Owenhouse.jpg" height="3216" width="4288" /><media:description xmlns:media="http://search.yahoo.com/mrss/">(Photo by Tom Egelhoff)</media:description>	</item>
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		<title>Employees Are Your Best Business Builders</title>
		<link>http://kmmsam.com/employees-are-your-best-business-builders/</link>
		<comments>http://kmmsam.com/employees-are-your-best-business-builders/#comments</comments>
		<pubDate>Mon, 02 Apr 2012 12:00:19 +0000</pubDate>
		<dc:creator>Tom Egelhoff</dc:creator>
				<category><![CDATA[Advice]]></category>
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		<category><![CDATA[business owner]]></category>
		<category><![CDATA[employees]]></category>
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		<category><![CDATA[Goals]]></category>
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		<guid isPermaLink="false">http://kmmsam.com/?p=52389</guid>
		<description><![CDATA[As a business owner, what would you think if I told you, “No customer is more important than your lowest paid employee?” Most owners or managers would think I was nuts and did not have a clear understanding of workplace realities. Bear with me and I’ll try to prove that statement by talking about some [...]]]></description>
			<content:encoded><![CDATA[<p>As a business owner, what would you think if I told you, “No customer is more important than your lowest paid employee?” Most owners or managers would think I was nuts and did not have a clear understanding of workplace realities
<p class="more_act text"><a href="http://kmmsam.com/employees-are-your-best-business-builders/" title="Employees Are Your Best Business Builders">Read More</a><em>|</em><a href="http://kmmsam.com/employees-are-your-best-business-builders/#comments_wrap" title="Employees Are Your Best Business Builders">Comment</a></p>
]]></content:encoded>
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	<media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://wac.450F.edgecastcdn.net/80450F/kmmsam.com/files/2012/04/tomsuit300x200-250x166.jpg" height="166" width="250" /><media:description xmlns:media="http://search.yahoo.com/mrss/">Tom Egelhoff, Host of &quot;Open for Business&quot; </media:description>	</item>
		<item>
		<title>Forget the Holiday Parties, Employees Just Want the Bonuses — Survey of the Day</title>
		<link>http://kmmsam.com/employees-want-bonuses-gift-cards-survey/</link>
		<comments>http://kmmsam.com/employees-want-bonuses-gift-cards-survey/#comments</comments>
		<pubDate>Fri, 09 Dec 2011 13:29:31 +0000</pubDate>
		<dc:creator>Shauna Wright</dc:creator>
				<category><![CDATA[Survey]]></category>
		<category><![CDATA[bonuses]]></category>
		<category><![CDATA[employees]]></category>

		<guid isPermaLink="false">http://tsminteractive.com/?p=64909</guid>
		<description><![CDATA[While holiday parties are thought to bring on the holiday cheer in employees, a new survey indicates they&#8217;d be a lot happier skipping the revelries and pocketing the cash equivalent instead. When Harris Interactive and the business site Glassdoor asked 2,500 American adults to list their favorite holiday gifts from employers, nearly three-quarters of respondents [...]]]></description>
			<content:encoded><![CDATA[<p>While holiday parties are thought to bring on the holiday cheer in employees, a new survey indicates they&#8217;d be a lot happier skipping the revelries and <a href="http://www.livescience.com/17358-cancel-holiday-party-fork-cash-employees.html" >pocketing the cash equivalent</a> instead.</p>
<p>
<p class="more_act text"><a href="http://kmmsam.com/employees-want-bonuses-gift-cards-survey/" title="Forget the Holiday Parties, Employees Just Want the Bonuses — Survey of the Day">Read More</a><em>|</em><a href="http://kmmsam.com/employees-want-bonuses-gift-cards-survey/#comments_wrap" title="Forget the Holiday Parties, Employees Just Want the Bonuses — Survey of the Day">Comment</a></p>
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