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NEW YORK - SEPTEMBER 10: Anna Wintour uses er cell phone backstage during the Zac Posen show during Olympus Fashion Week Spring 2005 at the Theatre in Bryant Park September 10, 2004 in New York City. (Photo by Paul Hawthorne/Getty Images)
NEW YORK - SEPTEMBER 10: Anna Wintour uses er cell phone backstage during the Zac Posen show during Olympus Fashion Week Spring 2005 at the Theatre in Bryant Park September 10, 2004 in New York City. (Photo by Paul Hawthorne/Getty Images)
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“I Don’t Care That Your Menu Items Have Changed!”

Companies do things that make things easier for them and in many cases sacrificing good service to the very people they depend on — their customers.

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NEW ORLEANS - MARCH 29:  Members of the Story Ville Stompers perform as they 'second line' through Wal-Mart as it re-opens on March 29, 2006 in New Orleans, Louisiana. Hurricane Katrina hit the area seven months ago, closing this store as well as many others.  (Photo by Chris Graythen/Getty Images)
NEW ORLEANS - MARCH 29: Members of the Story Ville Stompers perform as they 'second line' through Wal-Mart as it re-opens on March 29, 2006 in New Orleans, Louisiana. Hurricane Katrina hit the area seven months ago, closing this store as well as many others. (Photo by Chris Graythen/Getty Images)
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Is Your Business a Lie?

No matter what the reasoning, the point is still the same. When you present your image to a customer in the form of advertising it must be an accurate image.

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Austin Reed
Photo by Scott Barbour/Getty Images
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Good Business Comes In Threes

Throughout our lives we see and hear things in threes. Three little pigs, three wise men, rub the magic lamp and get three wishes, in song 'Three Times A Lady', even going back to World War II, ''three on a match." Some sets

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Sydney Rushes To The Boxing Day Sales
Photo by Don Arnold/Getty Images
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Customer Trust Equals Business Success

One of the biggest reason customers cite as the reason they shop where they do is because they felt a “trust and confidence” in that business.

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LONDON, ENGLAND - NOVEMBER 06:  A selection of the predicted top selling toys for Christmas are displayed at a media event at St Mary's Church in Marylebone on November 6, 2013 in London, England. The Toy Retailers Association's Dream Toys chart, is an independent list of the predicted Christmas top 12 best-selling gifts for children.  (Photo by Matthew Lloyd/Getty Images)
LONDON, ENGLAND - NOVEMBER 06: A selection of the predicted top selling toys for Christmas are displayed at a media event at St Mary's Church in Marylebone on November 6, 2013 in London, England. The Toy Retailers Association's Dream Toys chart, is an independent list of the predicted Christmas top 12 best-selling gifts for children. (Photo by Matthew Lloyd/Getty Images)
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Go After The Christmas Business

In the coming months customers are going to be more frugal and selective in their purchases. They are going to feel insecure about their employment, housing, healthcare, benefits, etc.

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Amazon fulfillment center prepares for Christmas 2013  (Photo by Matt Cardy/Getty Images)
Amazon fulfillment center prepares for Christmas 2013 (Photo by Matt Cardy/Getty Images)
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How to Beat The Web Retailers

As we approach the holiday selling season there is no way to avoid the fact that each year the amount of online sales grows.

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Why are those seats so hard, tight, and uncomfortable? (Photo by Spencer Platt/Getty Images)
Why are those seats so hard, tight, and uncomfortable? (Photo by Spencer Platt/Getty Images)
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How Business Makes You Do The Things You Do

No one likes to feel manipulated but the sad news is you are manipulated almost daily by the large and small businesses you frequent.

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(Photo by Scott Olson/Getty Images)
(Photo by Scott Olson/Getty Images)
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Let’s Face It: Customers Are Strange

No Fortune 500 Company leads the way like McDonald’s when it comes to guessing what their customers don’t like.

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Flickr Photo USDA gov's photostream
Flickr Photo USDA gov's photostream
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Rudeness In The Workplace

If two or more people spend eight hours working side by side, sooner or later, there is going to be some disagreements that can sometimes escalate out of control.

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John Moore/Getty Images
John Moore/Getty Images
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If America Is In a Recession — Will You Participate?

Over the past 60 years there have been nine recessions. The business community, for some unknown reason, has participated in nearly all of them. Their customers, on the other hand, have chosen to participate in only two.

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