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(Photo by Scott Olson/Getty Images)
(Photo by Scott Olson/Getty Images)
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Let’s Face It: Customers Are Strange

No Fortune 500 Company leads the way like McDonald’s when it comes to guessing what their customers don’t like.

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Flickr Photo USDA gov's photostream
Flickr Photo USDA gov's photostream
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Rudeness In The Workplace

If two or more people spend eight hours working side by side, sooner or later, there is going to be some disagreements that can sometimes escalate out of control.

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John Moore/Getty Images
John Moore/Getty Images
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If America Is In a Recession — Will You Participate?

Over the past 60 years there have been nine recessions. The business community, for some unknown reason, has participated in nearly all of them. Their customers, on the other hand, have chosen to participate in only two.

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Justin Sullivan/Getty Images
Justin Sullivan/Getty Images
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Who, What, Where, When And How to Advertise!

If I came into your office and told you that I would give you a twenty-dollar bill for every dollar you gave me… how often would you like to see me?

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Tom Egelhoff Open for Business
Tom Egelhoff Open for Business
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Tom Egelhoff’s Small Business Podcasts

These podcasts are designed to help your small business grow and become more profitable using the tips I will be giving you.

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Adam Berry/Getty Images
Adam Berry/Getty Images
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My Favorite Business Web Sites

Over the years I’ve collected many business web sites that have proved to be invaluable to me both as sources of information as well as major time savers.

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Increase the bottom line with expense control. (Flickr photo by Casey Serin)
Increase the bottom line with expense control. (Flickr photo by Casey Serin)
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How to Add To The Bottom Line Without Adding to Expenses

As we sit on the brink of financial chaos customers and business owners alike are wondering which we are facing. Will this test make us stronger in the long run or will it completely change the way business is done?

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Bread And Butter 2012 Street Fashion Trade Fair
(Photo by Sean Gallup/Getty Images)
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How to Take Customers Off Automatic Pilot

I begin to wonder how another grocery, retailer or variety store would go about changing this automatic lifestyle my wife and I created? After all, it’s not like we hadn’t seen advertisements for other retailers, restaurants or grocery stores.

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(Photo by Sean Gallup/Getty Images)
(Photo by Sean Gallup/Getty Images)
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Are You Connecting With Your Customers? Try Blogging.

On average, web sites with blogs get about 7 times more traffic than web sites that don’t have blogs.

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