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NEW YORK, NY - NOVEMBER 28: People enter Macy's Herald Square as the store opens its doors at 8 pm Thanksgiving day on November 28, 2013 in New York City. Black Friday shopping began early again this year with most major retailers opening their doors on Thanksgiving day. (Photo by Kena Betancur/Getty Images)

Open or Closed?

I have spent a good part of my life in retail sales. I’ve giving seminars on it and written three books about it. And I’ve worked my share of holidays.

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