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(Photo Credit Scott Griessel • Source: ThinkStock)
(Photo Credit Scott Griessel • Source: ThinkStock)
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Is Age Just A Number?

According the Bible, Methuselah lived to the ripe old age of 969 years dying just seven days before the big flood. Do you suppose he had to pay taxes all that time?

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GOLDEN, CO - OCTOBER 02: Jocelyn Wallen (L) and Bethany Keupp show off boxes of signed petitions during a recent board meeting at JEFFCO Public Schools on October 2, 2014 in Golden, Colorado. (Photo by Jason Bahr/Getty Images for MoveOn.org Civic Action)
GOLDEN, CO - OCTOBER 02: Jocelyn Wallen (L) and Bethany Keupp show off boxes of signed petitions during a recent board meeting at JEFFCO Public Schools on October 2, 2014 in Golden, Colorado. (Photo by Jason Bahr/Getty Images for MoveOn.org Civic Action)
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Does Your Voice Really Matter?

The next time you sign a petition you might want to think about where it might end up. Will your signature come back to bite you in the future?

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BOWLING GREEN, OH - MAY 17: A Wal-Mart greeter waits to welcome new customers to the new 2,000 square foot Wal-Mart Supercenter store May 17, 2006 in Bowling Green, Ohio. The new store, one of three new supercenters opening today in Ohio, employs 340 people with 60 percent of those working full-time. (Photo by J.D. Pooley/Getty Images)
BOWLING GREEN, OH - MAY 17: A Wal-Mart greeter waits to welcome new customers to the new 2,000 square foot Wal-Mart Supercenter store May 17, 2006 in Bowling Green, Ohio. The new store, one of three new supercenters opening today in Ohio, employs 340 people with 60 percent of those working full-time. (Photo by J.D. Pooley/Getty Images)
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What You Don’t Know About Walmart

By reducing packaging costs on store brands Walmart will save $2.4 million dollars in shipping costs, 3,800 trees, and a million barrels of oil per year.

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BOWLING GREEN, OH - MAY 17: A Wal-Mart greeter waits to welcome new customers to the new 2,000 square foot Wal-Mart Supercenter store May 17, 2006 in Bowling Green, Ohio. The new store, one of three new supercenters opening today in Ohio, employs 340 people with 60 percent of those working full-time. (Photo by J.D. Pooley/Getty Images)
BOWLING GREEN, OH - MAY 17: A Wal-Mart greeter waits to welcome new customers to the new 2,000 square foot Wal-Mart Supercenter store May 17, 2006 in Bowling Green, Ohio. The new store, one of three new supercenters opening today in Ohio, employs 340 people with 60 percent of those working full-time. (Photo by J.D. Pooley/Getty Images)
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Is Poor Customer Service Your Fault?

When you receive poor service, and don’t make that fact known, you are indirectly contributing to the very level of service you are railing against.

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Photo by Tom Pennington/Getty Images
Photo by Tom Pennington/Getty Images
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Advertising Isn’t An Expense; It’s An Investment!

The most important rules to remember — customers buy benefits. Your advertising must solve their problem or benefit them in some way.

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Spencer Platt/Getty Images
Spencer Platt/Getty Images
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Is Your Business Operation, “As Advertised?”

We’ve all seen or heard the term, “As Advertised.” To the customer that means I expect you to deliver on everything you said in your ad.

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