Friday Fun Facts About New Year’s ResolutionsFriday Fun Facts About New Year’s ResolutionsForty-five percent of people usually make New Year’s Resolutions, 17 percent infrequently make them, while 38 percent absolutely never make them.Tom EgelhoffTom Egelhoff
Good Customer Service Has Nothing to Do With The CustomerGood Customer Service Has Nothing to Do With The Customer“Are airlines exceeding my customer expectations with body scanning, extra fees for luggage, no meals, stale peanuts, and charges for pillows or blankets?”Tom EgelhoffTom Egelhoff