Have you heard that phrase from someone? “Sorry, it’s not my job?” I think most of us have and that is one reason for the decline in service in many businesses.
You don’t necessarily have to dress like you stopped off for the interview on your way to a funeral. I had a hard and fast rule, that employee’s dressed one step up from the customers.
In this economy, people are lucky just to have a job.
Which is perhaps why the majority of Americans would pick job security over higher pay, if given the choice.
71 percent of American workers are either “not engaged” or “actively disengaged” in their work.
According to Gallup’s employee engagement index, which is based on workers’ responses to 12 workplace elements, 19 percent of the employed are actively disengaged in their work, 52 percent are not engaged, and only 29 percent feel engaged in their jobs.
The holidays can be expensive, and this year 21 percent of Americans plan to get a second job to help pay for all the gifts and travel costs that go with the season.