AM 1450 KMMS - Bozeman's News Talk Leader » flight attendents http://kmmsam.com Wed, 19 Jun 2013 02:33:39 +0000 en-US hourly 1 http://wordpress.org/?v=3.4.2 Good Customer Service Has Nothing to Do With The Customer http://kmmsam.com/good-customer-service-has-nothing-to-do-with-the-customer/ http://kmmsam.com/good-customer-service-has-nothing-to-do-with-the-customer/#comments Fri, 18 May 2012 12:00:54 +0000 Tom Egelhoff http://kmmsam.com/?p=61869 "Airlines, in my opinion, are clearly defining the “new” meaning of customer service for business in the future. And they are not alone. Many businesses are taking “the customer” out of customer service."

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]]> http://kmmsam.com/good-customer-service-has-nothing-to-do-with-the-customer/feed/ 0 CHICAGO - OCTOBER 31: United Airlines customer service representative Sue Orlandi, dressed as a vampire, helps customers while as they check-in for their flights at O'Hare Airport on Halloween October 31, 2005 in Chicago, Illinois. (Photo by Scott Olson/Getty Images)