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Flickr Photo by NCinDC - Used With Permission
Flickr Photo by NCinDC - Used With Permission
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Montana Weather: Ya Gotta Love IT!

“The Guinness Book of World Records lists the world's largest snowflakes as those of January 1887 at Fort Keogh, Montana; allegedly one measured 15 inches in diameter."

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CHICAGO - OCTOBER 31: United Airlines customer service representative Sue Orlandi, dressed as a vampire, helps customers while as they check-in for their flights at O'Hare Airport on Halloween October 31, 2005 in Chicago, Illinois. (Photo by Scott Olson/Getty Images)
CHICAGO - OCTOBER 31: United Airlines customer service representative Sue Orlandi, dressed as a vampire, helps customers while as they check-in for their flights at O'Hare Airport on Halloween October 31, 2005 in Chicago, Illinois. (Photo by Scott Olson/Getty Images)
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Good Customer Service Has Nothing to Do With The Customer

"Airlines, in my opinion, are clearly defining the “new” meaning of customer service for business in the future. And they are not alone. Many businesses are taking “the customer” out of customer service."

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NY State Ends Tax Exemptions For In State Breweries After Lawsuit From Out Of State
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Is America’s Work Ethic Dead?

The other tough lesson was discovering that I had to teach “manners” and common courtesy to employees.

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Mega Millions Jackpot Reaches Record High Of $540 Million
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What Would You Do If You Won The Lottery?

What would you do if that really happened to you? Would you go after the big house and car, give tons to charity, stiff your brother-in-law, or just blow it all having an amazing year?

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Are Brand Names Really Good?
(Photo by Robert Marquardt/Getty Images)
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Are Brand Name Products Really Better?

When you recommend a book or movie to someone do you talk in terms of feelings?

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Gay Marriage: It's Not a Gay Issue; It's a Marriage Issue
(Photo by Neilson Barnard/Getty Images for Flying Television)
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Gay Marriage: It’s Not a Gay Issue; It’s a Marriage Issue

The resistance is against the use of the word “marriage” not the sexual orientation of the people wanting to use it. The opposition would have a much harder time opposing a word that clearly says gay marriage but excludes the word marriage.

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(Photo by Hulton Archive/Getty Images)
(Photo by Hulton Archive/Getty Images)
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American’s LOVE their CARS!

The Beach Boys, Jan and Dean, kept us company cruising the boulevards of Main Street USA.

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(Photo by Ethan Miller/Getty Images)
(Photo by Ethan Miller/Getty Images)
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Tom’s Opinion on Marriage: It’s More Than A Piece of Paper

The true meaning of marriage was blurred by society’s failure to truly define what marriage actually is and how it differs from two people just sharing living quarters.

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The Ultimate Prom 2009
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Put the Recession on Hold: It’s Prom Time!

Last year I attended my 50th high school reunion. It was great to see so many old friends. In fact, so many showed up there was some I missed talking to and the reunion lasted two nights. But while talking about the good and bad ole days of high school, the teachers, sports, there will always be the memory of the Senior Prom

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(Photo by Quinn Rooney/Getty Images)
(Photo by Quinn Rooney/Getty Images)
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Everyone Gets a Trophy… Except In Real Life.

American’s, for whatever reason, always go overboard whenever they tackle a problem.

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