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Open for Business - Page 5

(Getty Images Used with Permission)
(Getty Images Used with Permission)
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Inconvenient Marketing Will Kill Your Bottom Line

The hardest thing for business owners to do is turn responsibility over to others. No employee is going to give the business the same attention as the owner.

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Tom Egelhoff, Host of "Open for Business" Saturdays 11-2 PM Mountain Time
Tom Egelhoff, Host of "Open for Business" Saturdays 11-2 PM Mountain Time
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Tom Answers a Business Question on Location / Population.

So my question is this: can I take a small town approach in my town, with a population of about 50,000 in this greater metropolitan area?

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CHICAGO - OCTOBER 31: United Airlines customer service representative Sue Orlandi, dressed as a vampire, helps customers while as they check-in for their flights at O'Hare Airport on Halloween October 31, 2005 in Chicago, Illinois. (Photo by Scott Olson/Getty Images)
CHICAGO - OCTOBER 31: United Airlines customer service representative Sue Orlandi, dressed as a vampire, helps customers while as they check-in for their flights at O'Hare Airport on Halloween October 31, 2005 in Chicago, Illinois. (Photo by Scott Olson/Getty Images)
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Good Customer Service Has Nothing to Do With The Customer

"Airlines, in my opinion, are clearly defining the “new” meaning of customer service for business in the future. And they are not alone. Many businesses are taking “the customer” out of customer service."

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(Photo by Justin Sullivan/Getty Images)
(Photo by Justin Sullivan/Getty Images)
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Death Spiral: Trying to buy customers

I thought it was important to hit this erroneous way of doing business head on, before businesses begin to accept it as a normal recession marketing tactic.

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(Photo by Joe Raedle/Getty Images)
(Photo by Joe Raedle/Getty Images)
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How to Go Out of Business in Four Easy Steps!

In my 40 plus years of business study, I’ve come across some common mistakes that make me scratch my head and really question the decision makers of well known companies and industries...

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Georgia Works - Paying unemployment to the employeed
(Photo by Justin Sullivan/Getty Images)
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Georgia Works!! Not so much…

I guess if you live long enough you get to see it all. According to a Wall Street Journal article, President Obama had decided the government should follow a Georgia idea to deal with the unemployment issue...

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Photo by Brendan Hoffman/Getty Images
Photo by Brendan Hoffman/Getty Images
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The Buffet … Rule?

The point is, even if the Buffet Rule passes, which is about as likely as me passing Danica Patrick — no one is ever going to pay that tax rate.

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goodnews people
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What Can Business Teach Us About Life?

"Your success in life will be in direct proportion to what you do — after you do — what you are expected to do.” Brian Tracy

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Tom Egelhoff, Host of Open for Business
Tom Egelhoff Host of Open for Business
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Tom’s Favorite Web Sites

My small business web site, www.smalltownmarketing.com, went online way back in April of 1998 which means that this month I will be starting my 15th year on the web...

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Getty Images
Getty Images
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It’s Good Friday: Sheets are on Sale!

As the host of Open for Business, I am the last person to be critical of capitalism. After all, without it we’d be… Greece? Portugal...

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